Masonville Place is committed to excellence in serving all customers, including people with disabilities, based on the core principles of dignity, independence, inclusion, integration, responsiveness and equality of opportunity. Accessibility features available for use while visiting Masonville Place include:
- Accessible washrooms on the upper and lower level
- Accessible automatic doors at all 5 mall entrances
- A total of six escalators located throughout the building
- A total of two passenger elevators
- Complimentary wheelchair, walker and stroller loans
- TTY telephones located at entrance 2, 3, 4 and 5
Masonville Place Accessible Customer Service Policy
There are currently no service interuptions.